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Safety & trust

Built around trust, not guesswork.

Yellow Iron connects you with independent providers. We do not carry out the work ourselves, so we give you the information — and the checks — to choose well, and clear routes to raise a problem if something goes wrong.

Verified where it matters

Providers can confirm their contact details, identity and business information. Confirmed details are shown as badges so you can see what has actually been checked.

Insurance you can ask about

For transport and plant work we expect providers to hold relevant cover, such as Goods in Transit and Public Liability. Always confirm your provider’s insurance before the job starts.

Waste handled responsibly

Any provider carrying waste away must be registered as a waste carrier with the relevant environmental regulator. Ask to see their registration before booking a clearance.

Clear, honest listings

Listings should describe real services, coverage and pricing approach. We moderate listings and remove content that is unsafe, misleading or unlawful.

Before you book

  • • Get the price, scope and any call-out charges in writing.
  • • Confirm the date, access and any parking restrictions.
  • • Ask for proof of insurance relevant to the job.
  • • For clearances, ask to see the waste carrier registration.
  • • Never pay the full amount upfront to someone you have not verified.

Report a problem

If a listing looks wrong, unsafe or misleading, tell us and we will review it. We can hide or remove content and, where appropriate, take action on the account.